Frequently Asked Questions (FAQ)
1. What products does ALIGHTRIGHT-NENEFA offer?
We specialize in posture correctors and wellness products designed to enhance comfort, support, and overall well-being. Our products are suitable for a wide range of activities, helping individuals maintain proper posture and alleviate discomfort.
2. How do I choose the right size for my posture corrector?
We offer a detailed size chart on each product page to help you find the perfect fit. Be sure to measure your chest width, height, and weight to ensure you select the correct size. If you're unsure, feel free to reach out to our customer support for assistance.
3. How do I wear and adjust the posture corrector?
Our posture correctors come with adjustable straps for a customized fit. Simply slip it on, adjust the straps to ensure it feels snug but not tight, and wear it over or under clothing. You’ll receive specific instructions with your purchase.
4. Can I wear the posture corrector all day?
While our posture correctors are designed for comfort, we recommend starting with 30-60 minutes per day and gradually increasing usage as your body adjusts. This helps to train your muscles without causing strain.
5. What is your return policy?
We offer a 30-day return policy. Items must be returned in their original condition—unworn, with tags, and in their original packaging. To initiate a return, please contact us at nenefa224@nenefallc.com, and we’ll guide you through the process.
6. Do you ship internationally?
Yes, we offer international shipping. Please note that shipping times and fees may vary depending on the destination. You will receive tracking information once your order is dispatched.
7. How long does it take to receive my order?
Shipping times vary based on your location. For domestic orders, delivery typically takes 5-7 business days. International orders may take longer, depending on customs and shipping carriers. You’ll receive an estimated delivery time at checkout.
8. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure online payment options. All transactions are processed through encrypted and secure payment gateways.
9. Can I exchange an item for a different size?
Yes, if you need to exchange an item for a different size, please contact us at nenefa224@nenefallc.com. The item must be in its original condition, and once your return is approved, you can place a new order for the correct size.
10. How do I contact customer support?
For any questions or concerns, feel free to reach out to us at nenefa224@nenefallc.com. Our customer support team is here to assist you with any inquiries.